Using Twitter for Your Business's Customer Service Needs

Some businesses now use Twitter as a customer support platform. If you're running an online business, you should know that customer service is something you must consider a priority. It's more important than ever, especially in this fast moving digital/social era. There are many good, worthy examples of companies using Twitter successfully for the purpose of customer service. How, then, can Twitter help you provide better customer support? You have to learn to see Twitter in a slightly different way if you want to make it part of your customer service. The focus of this article will be on

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