Tips for Serving Customers through Twitter

Twitter is just about the most popular social media site online today. It's not just a way to tweet to your followers about your current activity; it is also a great tool for staying in touch with the people who decide to follow you after they buy from you. It's true; companies are using Twitter to serve their customer service needs more and more often. The trend isn't old, it's been growing like crazy as the Internet as become lots more social. So then the question becomes, how do you put Twitter to work for customer service? How do you make sure that you make the absolute most of it? Let's

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